Product Care

Peruvian Alpaca Rugs

Cousins to camels, llamas and vicunas, alpacas produce one of the most luxurious natural fibers in the world. The alpaca fiber has long been treasured by Peruvians as the fiber of kings and dates back to centuries-old works of art.

• Alpaca fibers are naturally stronger than wool; and are less likely to break because of the structure of the fiber.
• Alpaca is more impermeable to water than wool.
• Natural oils repel dirt and dust, giving it a luxurious softness and sheen.
• Alpaca is hypo-allergenic (because it is free from lanolin).

 

Tibetan Rugs

The Tibetan Rugs are hand-knotted using Himalayan wool, which is imported from the highlands of Tibet. It is the highest quality wool available, shorn from sheep that graze at elevations over 17,000 feet. The wool is very high in lanolin and has an extraordinarily long fiber. Both of these elements contribute to its celebrated resiliency and durability. Himalayan wool is 100% natural. All silk used in the Tibetan Collection is imported from China and India. It has a uniquely high sheen and a very luxuriant finish. The cactus, nettle, and hemp fibers are all natural and processed entirely by hand in the villages of Nepal. These fibers are sustainable and non-toxic to the natural eco-systems of Nepal.

Brazilian Rugs

All fibers used in the Brazilian line are products of Brazil. The materials used in the rugs are grown, harvested, and woven by local farmers and artisans. Their production does not adversely affect Brazil's natural eco-system.

Care for Rugs

Rugs should be vacuumed weekly, preferably using a vacuum cleaner without a beater bar. For spills, rugs can be dabbed lightly with water and ordinary shampoo. Send them out annually to an expert rug cleaner. Do not scotch guard or use chemical solvents.

Care for Cloud Rugs (Polyester)

 To spot clean a carpet with Dawn soap:

1. Dilute the Dawn soap: Mix a few drops of Dawn dish soap with warm water. Avoid using too much soap, as excessive suds can be difficult to rinse out. 

2. Test a hidden area: Before applying the solution to the stained area, test it on a hidden corner of the carpet to ensure it won't cause any discoloration or damage.

3. Blot the stain: Using a clean white cloth or paper towel, gently blot the stained area to remove any excess spill or debris.

4. Apply the soap solution: Dip a clean cloth or sponge into the diluted Dawn soap mixture and blot it onto the stain. Avoid rubbing the stain vigorously, as it may spread or damage the carpet fibers.

5. Blot and rinse: Continue blotting the stained area with the soapy cloth until the stain starts to lift. Then, rinse the area with a cloth dampened with clean water to remove the soap residue.

6. Dry the carpet: Use a dry, clean towel to blot the area and remove excess moisture. Allow the carpet to air dry completely.

Care for Fabric, Throws and Pillows

Dry clean only.

Care for Outdoor Fabric

Washable at 105° F with mild detergent.  Line dry.  Do not iron, dry clean or bleach.